Two Year Warranty*
Over the Christmas period there may be a slight delay to our usual delivery timescales which are shown below. We understand how important your Cloud Nine delivery is to you, therefore we will do our utmost to prevent this and we thank you in advance for your understanding and patience during this busy period.
Orders must be placed before 11am on Saturday 22nd December.
Mainland UK next-day delivery is FREE on all orders over £60.00. For next-day delivery orders must be placed before 3pm, Monday - Thursday. Orders placed before 3pm on a Friday will be delivered on the following Monday, orders placed after 3pm will be delivered the following Tuesday.
1-3 working days. Delivery for orders placed for items under a total of £60.00 are charged at £2.95.
Saturday delivery is available at a cost of £12.00, providing the order is placed before 3pm on Friday.
3-5 Days, £12.00
Will be dispatched within 3-5 days; the above delivery times then apply.
A signature will be required on receipt of your parcel.
Delivery charges and estimated delivery times outside the UK are as follows:
Please note: For orders shipped outside the EU, duty charges may be applied. If you have any questions about your order, please contact us and one of our Customer Care Team will be in touch to help you as soon as possible.
Got a Question?
Just get in touch
We're here to help! Simply pick up the phone to speak to an expert member of our team or contact us here.
Call us on...
UK 0845 026 7121
International +44 1423 223327
“Service rating : Quick, efficient ordering and delivery was brilliant as I was kept informed fir every step of the way.
Product is amazing. First used on my hair by my hairdresser and was so impressed I asked him the make. Would def recommend. If you have any doubts, dont worry, best straighteners...”