Product Warranty


We take pride in the quality of our products, so hope that you never experience any problems. However, in the unlikely event that you do - all Cloud Nine electrical products are covered by a one-year warranty period.

An extended warranty period of 2-years is offered on The Original Iron, The Wide Iron or The Touch Iron, providing the product is registered here within 14 days of purchase.

In the unlikely event that your item has developed a fault, please visit our Service and Repair centre, where we’ll help you find a solution.

All Warranty periods are subject to the Terms outlined in our Terms of sale (3.0).

1 year 2 years The Original Iron, The Wide Iron, The Touch Iron
1 year 1 year The Micro Iron
1 year 1 year Wands & Curlers
1 year 1 year Hairdryer
6 months 6 months Accessories/Styling Products

*Products must be registered within 14 days of purchase to receive an extended warranty period.

Got a Question?
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We're here to help! Simply pick up the phone to speak to an expert member of our team or contact us here.

Call us on...

UK 0845 026 7121

International +44 1423 223327

“Ordered straighteners Wednesday afternoon and they arrived on Thursday. Free delivery and a one hour time slot. Excellent service!”


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