Did you know we offer refurbished products at a discounted price?

The CLOUD NINE refurbishment process provides you with a pre-loved and GORGEOUS product with the same fierce CLOUD NINE quality. 

So, you can purchase refurbished products at a discounted price but what do you actually get? Let us explain...


Refurbished as new CLOUD NINE products what can I expect?

You will still receive the same outstanding CLOUD NINE experience with a refurbished product. From The Touch Iron to The Cordless Iro Pro every product is lovingly refurbished to reach you with the same CLOUD NINE quality you expect. In some instances, the outer packaging may have minor marks or scuffs but this won't affect the quality of the product. All of the products are still your style - just pre-loved.

Full three year manufacturers guarantee*

Refurbished products are always covered by our free manufacturer’s warranty* and are automatically registered from purchase when bought directly from us.

Official refurbished promise

It’s our promise to you that your pre-loved styling tool will still be of the highest standard. Each tool has a thorough review and refurbishment service to ensure your product reaches you with our fierce CLOUD NINE quality to deliver exceptional styling.

Additional gift with purchase

You are providing a pre-loved product a new home and we want you to have the same styling experience so if you purchase during one of our gift with purchase promotions you will also receive an additional treat!**

* Manufacturers warranties vary on products for further information please see our warranty T&C's.

** Gift with purchase products can vary and are available during promotional periods only.

For more detail and our available styling tools check out our Refurbished Products page.

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