Careers

Cloud Nine is at the forefront of innovation and quality when it comes to professional hair styling tools.

We’re a fast growing business, and always on the lookout for talented people to join us and develop our UK based team. Creativity and passion run throughout everything we do.

Speculative applications are welcomed. Alternatively, available roles are below. For all career related enquiries please contact info@cloudninehair.com

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Current available positions:

Intern and Entry Level Opportunities - Harrogate

Are you still trying to determine your career direction? Perhaps you are looking for an intern programme that will let you experience the diversity of recruitment or perhaps you’re a recent graduate or aspiring recruiting expert looking for a rewarding career.

Interested? Contact us today: jessica.wilkhu@cloudninehair.com

Digital Architect - Harrogate

Reporting to the Head of Digital, the Digital Architect is responsible for maintaining and improving the Cloud Nine customer experience, through the use and development of technology and its application across all channels; with the aim to increase revenues and profitability and improve the competitive position of the Company – all of which will be in line with the Company’s UK and International digital strategy.

The successful candidate will have an analytical approach to problem solving and conceptualising solutions. They will have a full-cycle experience in implementing IT solutions in agile mode. We also require a good knowledge and proven track record in digital CRM tools and customer engagement, virtual agent, data analytics and a full technical perspective with a strong commercial acumen

Required skills:

  • Strong sales focused approach
  • Excellent knowledge and experience of digital marketing strategies
  • An analytical mind, capable of conceptualizing solutions
  • Ability to quickly grasp business needs and work in co-design mode with the business
  • Excellent communication skills, telephone manner and the ability to work well within a team and on own initiative
  • Excellent time-keeping, time-management and organisational skills with the ability to prioritise the workload to ensure all tasks are carried out effectively and deadlines are met
  • Excellent attention to detail and ability to maintain accurate records and documentation
  • IT skills with competent understanding of both front and back end website systems and software, together with complimentary website management and servicing software and competent use of Microsoft Office (including Microsoft Outlook, Word and Excel)
  • Required qualifications and experience
  • A bachelor’s degree or higher, preferably in Business Administration, Marketing or IT
  • Min 8+ years’ experience in implementing IT solutions supporting B2B and B2C marketing (CRM, marketing automation, web CMS, etc.)
  • Good knowledge of modern digital customer relationship tools, from both a functional (customer engagement, virtual agent, data analytics, etc.) and a technical perspective (Cloud deployment, security, etc.)

Closing date for applications – 20th September.

For further details please contact Nicki Milner (Head of Digital) – nicki.milner@cloudninehair.com

Internal Trade Account Manager

Reporting to the Head of Internal Trade Sales, The Internal Trade Account Manager is responsible for the day to day management and development of existing trade accounts through maintaining regular and professional contact with accounts. The Internal Trade Account Manager will be responsible for meeting KPI’s and targets (which may change in accordance with business requirements) as well as with working alongside Regional Account Managers (RAMs) and Business Development Managers (BDMs) to maximise sales revenue and customer retention.

Required skills:

  • Able to work to aggressive sales targets in a positive collaborating atmosphere
  • Comfortable in delivering KPI’s and Targets
  • Highly self-motivated
  • Excellent communication skills and the ability to plan daily call lists
  • Excellent time-keeping and time-management with the ability to prioritise the workload to ensure all tasks are carried out effectively and deadlines are met
  • Excellent attention to detail and ability to maintain accurate records and documentation
  • Sales Order Processing
  • IT skills, including competent use of Microsoft Office (including Excel, Outlook and PowerPoint)

Closing date for applications – 31st November.

For further details please contact Joe Hepworth – joe.hepworth@cloudninehair.com

External Business Development Manager

Reporting to the Head of External Trade Sales, the External Business Development Manager is responsible for the day to day management and development of existing accounts through maintaining regular and professional contact with accounts. The External Business Development Manager is will be responsible for meeting KPI’s and targets (which may change in accordance with business requirements)

Required skills:

  • Previous B2B Sales Experience
  • Able to work to aggressive sales targets in a positive collaborating atmosphere
  • Excellent sales skills & experience of influencing and negotiating at all levels
  • The ability to be a brand advocate and encourage such advocacy in targeted salons
  • Strong academic background with excellent written and verbal communication skills
  • Highly self-motivated
  • Full driving license
  • Excellent time-keeping and time-management with the ability to prioritise the workload to ensure all tasks are carried out effectively and deadlines are met
  • Excellent attention to detail and ability to maintain accurate records and documentation
  • IT skills, including competent use of Microsoft Office (including Excel, Outlook and PowerPoint)

Closing date for applications – 31st November.

For further details please contact Gavin Rae – gavin.rae@cloudninehair.com

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