Gift Card Terms and Conditions

Cloud Nine Gift Cards are sold subject to the following terms and conditions:

  1. Gift Cards are valid for 12 months from date of purchase.
  2. Gift Cards can be redeemed against all products on the www.cloudninehair.com site.

  3. Gift Cards are non transferable and may not be returned or redeemed for cash.
  4. 
If your order total is less than the value of the Gift Card, the remaining balance will be credited to a gift card and can be redeemed against subsequent orders.

  5. If your order exceeds the value of the Gift Card all remaining balances exceeding the value of your gift credit must be paid by credit or debit card.

  6. If you return products you have purchased using a Gift Card, the remaining balance will be credited to a Gift Card and can be redeemed against subsequent orders.

  7. All Gift Cards are eligible for free first class postage.

  8. Cloud Nine reserves the right to cancel a Gift Card if we deem such action necessary.

  9. Promotion codes cannot be applied to transactions where Gift Cards are used.

  10. Shipping is applicable on any products below the value of £40.00 when purchased using a Cloud Nine Gift Card.
  11. Gift Cards can only be redeemed online (at www.cloudninehair.com).

Trevor Sorbie Events Gift Cards are gifted subject to the below terms and conditions:

  1. Gift Cards are valid from from 28/09/2016 until 31/10/2016
  2. Gift Cards can be redeemed against The Original Iron and The Wide Iron, exclusively on www.cloudninehair.com.
  3. If your order exceeds the value of the Gift Card all remaining balances exceeding the value of your gift credit must be paid by credit or debit card.
  4. If you return products you have purchased using a Trevor Sorbie Event Gift Card, the value of the gift card balance will be not be credited back to the customer and cannot redeemed against subsequent orders.
  5. Cannot be used in conjunction with any other offer or promotion.

Free Christmas Gift Voucher T&C

Cloud Nine Free Christmas Gift Vouchers are gifted subject to the following terms and conditions:

  1. Free Christmas Gift Cards are valid until 31st January 2013.
  2. Gift Cards can be redeemed against all products on the www.cloudninehair.com site, with the exception of The Original Iron and The C9 Touch.
  3. Gift Cards are non transferable and may not be returned or redeemed for cash.
  4. Free Christmas Gift Cards do not contain credit but will deduct a set percentage off your order. This will vary randomly between gift cards.
  5. If you return products you have purchased using a Free Gift Card Code, you will be refunded the discounted amount.
  6. Cloud Nine reserves the right to cancel a Free Christmas Gift Card if we deem such action necessary.
  7. Free Gift Christmas Gift Cards cannot be applied to transactions where Gift Cards are used.
  8. Shipping is applicable on any products below the value of £40.00 when purchased using a Cloud Nine Gift Card.
  9. Gift Cards can only be redeemed online (at www.cloudninehair.com).
  10. Free Christmas Gift Cards can only be redeemed once.
  11. Free Christmas Gift Cards cannot be used in conjunction with any other promotional code.

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“Service rating : I received my item quicker than stated they we're easy to order I had no problems at all this is the 1St time I've used cloud 9 straightners I will definitely be staying with them
Product : Fantastic hair straightners easy to use I won't be changing from these now love them”

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