Privacy Policy

Master Distributor Ltd is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK. The purpose of this statement is to explain to you what personal information we collect and how we may use it.

We do not sell, rent or exchange your personal information with any third party for commercial reasons.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.

We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by unsubscribing from any of the re-marketing we send to you.

We use a technology called “cookies” as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.

We will not transfer your information outside the EEA (European Economic Area) without first obtaining your consent.

If you have any questions about privacy please contact us at:

Master Distributor Ltd
PO BOX 302
LS29 1ET

What is a cookie?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How do cookies work?

A website’s cookies store information on your user device, which then gets sent back to that website each time you visit. Sometimes this information is essential to access a website’s functions - for example if you need to log in, a cookie will allow the website to recognise your log-in details.

Cookies can also be used to build a profile of your activity on a website - which pages you visit, how long you spend on each page. A website may then use this information to tailor the pages that you see when you visit the site in the future.

How do we use cookies?

We use cookies for two purposes:

1. To track your ‘session state’ so that when you interact with our website it is able to retrieve data that is specific to you.
2. To create statistical data about how our visitors find and use our website. This allows us to improve the performance of the website. The information we collect is anonymous, it cannot be used to identify you personally.

A list of the cookies used by this website, and their purpose, is provided below.

Can I control or delete cookies?

All recent versions of popular browsers (such as Internet Explorer, Google Chrome or Mozilla Firefox) allow you to control cookies. You can set your browser to accept or reject all, or certain cookies. You might, for example, be happy to accept a cookie that allows you to log in to a website, but prefer to reject any which are used to build a profile of your internet usage. You can also set your browser to prompt you each time a cookie is offered.

For more information, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please note that if you restrict or delete cookies used by this website then it may not function as intended.

Cookies used by our site

Essential cookies

Web site

These cookies are used to store anonymous user-specific data in order to maintain a session state for the visitor. Our site uses this data to process requests, such as submitting a Contact Us enquiry. Some functions of the site depend on these cookies and may not work properly, or at all, if they are disabled.

NameWhere is it used?Typical contentExpirescloud9_trackerAll pagesContains the last 5 pages you have viewed on our site. This is essential for displaying error and thank you messages when completing forms on our site, such as the Contact Us form.End of session.cloud9_last_visitAll pagesThe Date of your last visit to our site.1 yearcloud9_last_activityAll pagesRecords the time of the last page you viewed on our site.1 yearcloud9_cookies_allowedAll pagesIndicates whether you have given for cookies to be set on our site.1 year cloud9_expiration 1 yearcloud9_sessionid End of sessioncloud9_stashid End of sessioncloud9_cartthrob_session_id End of sessionPHPSESSID End of session__atuvc 2 yearsexp_expiration 1 yearexp_last_activity 1 yearexp_last_visit 1 yearWRUID 6 months NID Google Plus6 monthsPREF Google Plus2 yearsSS Google Plus10 years__utma Google Plus2 years__utmz Google Plus4 months csm Facebook1 monthfr Facebook1 monthp FacebookEnd of sessiondatr Facebook2 yearslu Facebook2 yearslocale Facebook1 daypresence FacebookEnd of sessionc_user Facebook1 months Facebook1 monthxs Facebook1 monthact FacebookEnd of session

Performance cookies

Google Analytics

These cookies are used to identify new and returning visitors to our site, how long visitors stay on our site and how they reached our site. The results are sent to our Google Analytics account so we can understand how visitors arrive at our web site and how long they stay for. To prevent Google Analytics cookies being set, you may install the Google Analytics Opt-Out Browser Add-On.

NameWhere is it used?Typical contentExpires__utmaAll pagesCreated upon your first visit to our web site using a randomly generated number. This cookie is used to determine unique visitors to our web site.2 years from set/update__utmbAll pagesCreated to establish your user session on our site, using a randomly generated number. When you view a page on our site, this cookie is updated to expire in 30 minutes.30 minutes from set/update__utmzAll pagesThis cookie stores the way in which you reached our site, whether via a direct method, a referring link, a site search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within our site. The cookie is updated each time you view a page on our site.6 months from set/update__utmc End of session

Got a Question?
Just get in touch

We're here to help! Simply pick up the phone to speak to an expert member of our team or contact us here.

Call us on...

UK 0845 026 7121

International +44 1423 223327

“Service rating : Love cloud 9 touch straightners these are my second pair first one's lastest 5 years as good as ghd if not better
Product : Better than ghds great for short to medium hair”


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