45 days - easy returns*
We take pride in the quality of our products, so hope that you should never experience any problems. However, in the unlikely event that you do, we offer an official Repair Service.
HOW DOES THE REPAIR SERVICE WORK?
STEP 1: After placing your order for our Repair Service, you will receive a confirmation email detailing instructions on how to return your product to us. Please ensure you enclose your confirmation email in your return parcel.
STEP 2: Once we recieve you’re product, we will assess the item and return your repaired product within 2-3 working days.
A postage fee of £2.95 will be charged on all repair items. This covers the cost of both returning your repair product to us, and returning the repaired item.
Your repaired product will be covered by warranty for 6 months after purchase.
“Service rating : It was so easy to order and arrived the next day. It was amazing service.
Product : I love it. They're fab and the wave it creates looks so much more natural and stay in the following day too! It's really important to use the heat protection glove provided and I'd advise to wear a...”
What Our Customers Say
Service rating: would recommend them to family and friends Product: They were the perfect Christmas gift
Service rating : Next day delivery, perfect! Product: Great product, like the fact that you can adjust the heat.
Brilliant one very happy daughter and daughter in law