CLOUD NINE to your door - even faster.

Same CLOUD NINE style - fiercer delivery times with our new courier partner DPD.

Faster Delivery - Fiercer Style

When we receive a 'your order is on it's way' notification!

Delivery Updates

From today we will be partnering with our new courier service DPD to offer a range of benefits including more time to shop and a faster next day delivery service:

  • NEW 10 pm order cut off for next day delivery Monday to Friday (Currently Mon to Fri 4.30pm)
  • Live tracking through text/email and app and photos on delivery
  • Carbon neutral deliveries

For any delivery enquiries we have our Fiercely Kind in house CLOUD NINE Customer Care Team on hand and always happy to help!

Our commitment to being carbon neutral

At CLOUD NINE we are conscious of our environmental impact and are working towards reducing our carbon footprint by 2022. Working with our new delivery partner DPD we are committed to delivering parcels carbon neutral without making any extra charges. They offset 1 million tonnes of carbon dioxide annually and take measurements to monitor the amount of greenhouse gases that are emitted.

We are keen to use low carbon shipping methods wherever possible. That’s why we do not transport our products from their country of manufacture, South Korea, via freight. This massively reduces our carbon footprint and helps us be Kinder to the Environment. We have also changed our delivery service to DPD, who are aiming to be the greenest delivery company on this planet. With a fleet of over 700 electric vehicles operating throughout England, Scotland and Wales, DPD can deliver your CLOUD NINE order clean and green.

Find out more about our sustainability initiatives.

Find full details and FAQ's on our delivery page.

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