CAREERS – Join us on Cloud Nine

Get ready to take your career to new lengths by joining the CLOUD NINE team. We always looking for fiercely kind people who are ready to take on the beauty industry. See if we’ve got a current position that suits your talents below. We’re always happy to hear from you, so if you’ve got a speculative application feel free to get in touch.

If you’ve got any career-related questions, our HR team are happy to help. Email them on hr@cloudninehair.com

Life at Cloud Nine

At CLOUD NINE we’re on a mission to take kindness to new lengths by being kinder to hair, to the environment, and to everyone. That’s why, in everything we do, we are always fiercely kind.

That includes being fiercely kind to all our colleagues too. As a global brand, we can offer career opportunities and development for talented, ambitious people. And plenty of job perks, including product discounts for our brand advocates and team-building fun.

Here’s why some of our colleagues love life at Cloud Nine

CAREER OPPORTUNITIES AND A FAST-PACED ENVIRONMENT

“I love the opportunities that you have here to further your career into different areas based on your skill set… they are really supportive on the movement across roles. It’s a fast-paced environment, as are most digital-first brands, so it’s great to see what you’ve worked on come to fruition in weeks rather than months.” – Georgia, Junior Designer

A REWARDING, FRIENDLY WORKPLACE

“Working for CLOUD NINE is amazing. It is so rewarding to be able to see, first-hand, the results of your work. Every member of the Cloud Nine team is so friendly, dedicated and passionate about our products; making for a relaxed but highly motivating atmosphere to work in.” – Olivia, Assistant Brand Manager

A BIG, HAPPY FAMILY WITH ROOM TO GROW

“CLOUD NINE feels like one big family and there’s not a day in the office that goes by without laughter. Everyone wants to help one another and no idea is a bad idea! Due to being such a fast growing company, you have the opportunity to learn about all aspects of the business over various departments. If you are looking to enhance your knowledge and skill sets in multiple areas, Cloud Nine is the place to be!” – Lizzie, Customer Service

A GREAT, SUPPORTIVE TEAM

“CLOUD NINE is a dynamic working environment where my work is valued, and my professionalism is elevated. Supporting me through the apprenticeship scheme has been life-changing and the styling advice is second to none.” – Millie, Social & Content

CURRENT VACANCIES

UK Customer Experience Executive +

Reporting to the Customer Experience Team Leader, the Customer Experience Executive will be responsible for the day-to-day delivery of the company’s Customer Experience Strategy, enhancing the customers experience and supporting our customers across all sales channels including phone lines, web chat, and emails. As part of the Customer Experience Team, you will work closely with your colleagues in both the UK and Rest of the World (ROW) teams, also working closely with the digital, marketing and sales teams. This is a full-time role based on site in our Harrogate Office. If you would like more information about this position, please email hr@cloudninehair.com with a copy of your CV.