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Cloud Nine Product Warranty
Warranty
In the unlikely event that your product develops a fault, our warranty covers the repair or replacement of your product within the guarantee periods below.
| Product | Manufacturer's Guarantee Period | Extended Warranty Period |
|---|---|---|
| Cordless Battery | 6 MONTHS | N/A |
| Magical Quick Dry Potion and Accessories | N/A | N/A |
| The New Airshot Pro | 1 YEAR | 2 YEARS |
| Revive, Rejuvenate, Redefine | 1 YEAR | N/A |
| Sericite Collection | 1 YEAR | 3 YEARS |
| The 2-in-1 Contouring Iron Pro | 1 YEAR | 3 YEARS |
| The Airshot | 1 YEAR | N/A |
| The Airshot Pro | 1 YEAR | 2 YEARS |
| The Mini Iron | 1 YEAR | 3 YEARS |
| The Original Cordless Iron | 1 YEAR | N/A |
| The Original Hot Brush | 1 YEAR | 3 YEARS |
| The Original Iron Pro | 1 YEAR | 3 YEARS |
| The Original/Wide New Range & Limited Edition/Touch/Slim Irons and All Wands | 1 YEAR | 3 YEARS |
| The Retro Iron | 1 YEAR | 3 YEARS |
| The Wide Iron Pro | 1 YEAR | 3 YEARS |
In the unlikely event that your product has developed a fault, please visit our returns page where we’ll help you find a solution.
How to active your extended warranty
You can activate your extended warranty by registering your product here within 14 days of purchase. A valid proof of purchase from a recognised retailer is required to verify your extended warranty period.
View our Warranty Terms and Conditions.
Phone Numbers
UK: 01423 223327
International: +44 1423 223327
Monday - Thursday - 9am – 5pm
Friday - 9am - 4pm
Saturday and Sunday - Closed
Online Chat
Monday to Thursday - 8am – 5pm
Friday - 9am - 4pm
Our Office
A2 Hornbeam Square West
Harrogate HG2 8PA
