Join

Simply create an account in seconds to get started

Earn

10 points per £1 spent, plus more ways to earn

Redeem

Once approved, you can use your points against your next purchase.

Rising Star

Start in our first tier and access a range of rewards.

Over the moon

The more points you earn the more rewards you receive.

ON CLOUD NINE

Get ON CLOUD NINE to access the best treats.

How to Earn Points

Earn 10 points for every £1 you spend, plus many more ways to earn points.

FAQs

ON CLOUD NINE is our free rewards program with one goal- making it faster and easier for you to achieve beautiful hair with our Kinder to Hair styling tools and accessories. Earn 10 points for every £1 you spend, equivalent to 10p to use against a future purchase. Plus, you can earn even more points by completing some simple tasks, such as following us on social media and opting into our newsletter.
Simply create an account and start shopping to earn points.
It's easy to redeem your points- add products to your basket as usual, proceed to checkout, and then simply select the number of points you would like to use against your purchase, with our handy slider tool. You can redeem from £1, all the way up to £500. You won't be able to use your points, if you are already using a discount code. But you can still use your points when we are on sale. Please note. You must be logged into your account to redeem your points. And you won't be able to redeem your points if you use any of the express checkout options, such as Shop Pay, PayPal or Google Pay. If when paying, you are automatically taken to one of these express checkout options, please log out of these and continue through the CLOUD NINE website.
It takes 45 days to receive your points, which is in line with our returns period of 45 days. You will see any pending points in your account page. After the 45 period, and if you haven't returned the product, these points will be ready to use on your next order.
You can keep track of your points by logging into your account.