‘Omg where is this from?’

We know the feeling,

The moment you realise your friend’s straightener is better than yours,

If you’ve made an expensive mistake, Or you’re settling for just ‘good hair’.

We believe you should have the straightener you really want.

Your dream hair awaits… It’s time to make the trade.

Choose the straightener you want

Send us your old straightener

Receive a £60 refund

Enjoy a 3 Year Warranty

How trade in works

Ready to make the trade for £60 off? Whatever your
reason - trade in - we will take care of the rest. 

Step One

Choose your new and improved styling tool and register to TRADE IN before checking out. 

Step Two

Check your order confirmation email for your freepost return label and send us back your old GHD, Dyson or CLOUD NINE hair straighteners for recycling. You can even reuse your shipping box to avoid waste.

Step Three

Once we receive your old straighteners, we’ll issue a £60 refund straight to your account.


You can send in any straightener from CLOUD NINE, GHD or Dyson to receive your Trade In £60 refund. Micro Iron excluded. Don't have one of these? We’ll still recycle all straightening irons, curling wands and hairdryers, whatever the brand, condition or where they were purchased. Visit our award-winning recycling scheme page for more information.
Our Trade In service is available to all UK residents aged 18 and over. Please note, customers from Republic of Ireland are excluded from the Trade In Programme. As part of our long-term sustainability strategy, we will be extending this service internationally over the next few years, so watch this space. Please visit our Terms and Conditions for more information.
If you exercise your right to cancel and return your product during the 45-day returns period, or if we have agreed to pay you a refund because the product, we have provided you with is defective, we are regrettably unable to return your Existing Device to you. Once the Existing Device is received by us it will go into our recycle program and therefore will not be returnable to the consumer if they change their minds as part of 45-day return offering.
Once your old hair styling tool has been received at our recycling centre, they will either be reused, repurposed, or recycled. All parts that can be recycled are removed and separated before the items are shredded. The components are then broken down back into their raw materials and sent for smelting. If we receive a pre-loved CLOUD NINE product which isn’t at its End of Life (EOL), we will refurbish it, provide it with a new manufacturer’s warranty, and it will become part of our refurbishment programme.
Please select from the following award-winning styling tools:
  • The Original Cordless Iron
  • The Original Iron
  • The Wide Iron
  • The Wide Iron Pro
  • The Original Iron Pro
  • The 2-in-1 Contouring Iron Pro
*Does not include limited edition products. Offer not available during sale periods. Please note that when trade in is selected at checkout, you will be unable to use a code for further discount. Simply deselect trade in if you would prefer to use your code.
Your refund will be processed within 5-7 working days of receipt.