Product Warranty

WARRANTY

We take pride in the quality of our products and hope that you never experience any problems. In the unlikely event that your product develops a fault, our warranty covers the repair or replacement of your product within the guarantee periods outlined below.

Cloud Nine Product Warranty

PRODUCT MANUFACTURER’S WARRANTY EXTENDED WARRANTY PERIOD WHEN REGISTERED*
All Irons, All Curlers 1 year 3 years
The Airshot, The O 1 year 1 year
White Label & Professional Use Products Null 1 year

In the unlikely event that your product has developed a fault, please visit our Service and Repair Centre where we’ll help you find a solution.

HOW TO ACTIVATE YOUR WARRANTY

You can activate your extended warranty by registering your product here within 14 days of purchase. A valid proof of purchase from a recognised retailer is required to verify your extended warranty period.

Click here to view our Warranty Terms and Conditions.

Got a Question?
Just get in touch

We're here to help! Simply contact our customer service team for help.

Our office

A2 Hornbeam Square West,
Harrogate
HG2 8PA

Monday

8:45am – 5:15pm

Tuesday

8:45am – 5:15pm

Wednesday

8:45am – 5:15pm

Thursday

8:45am – 5:15pm

Friday

8:45am – 5:15pm

“I was recommended to purchase cloud nine straighteners. I had previously used GHD. I purchased the straighteners and they are beautiful and they glide really well. Highly recommend these.”

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