Product Warranty

WARRANTY

We take pride in the quality of our products, so hope that you never experience any problems. However, in the unlikely event that you do - all Cloud Nine electrical products are covered by a one-year warranty period.

An extended warranty period of 2-years is offered on The Original Iron, The Wide Iron or The Touch Iron, providing the product is registered here within 14 days of purchase.

In the unlikely event that your item has developed a fault, please visit our Service and Repair centre, where we’ll help you find a solution.

All Warranty periods are subject to the Terms outlined in our Terms of sale (3.0).

Cloud Nine Product Warranty

STANDARD WARRANTY WARRANTY PERIOD WHEN REGISTERED* PRODUCT
1 year 2 years The Original Iron, The Wide Iron, The Touch Iron
1 year 1 years The Micro Iron
1 year 1 years The Curling Wand, The Waving Wand, The Original Wand
1 year 1 years Hairdryer


*Products must be registered within 14 days of purchase to receive an extended warranty period.

Got a Question?
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UK 01423 223327

International +44 1423 223327

Email [email protected]

Our office

A2 Hornbeam Square West,
Harrogate
HG2 8PA

Monday

8:45am – 5:15pm

Tuesday

8:45am – 5:15pm

Wednesday

8:45am – 5:15pm

Thursday

8:45am – 5:15pm

Friday

8:45am – 5:15pm

“Service rating : Very good service purchased through cloud nine direct. Excellent hair straighteners, good service and fast delivery would recommend.
Product : Very happy with my purchase I bought to replace my last pair of a different brand. I am not dissapointed. Would highly recommend.”

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