Repair Service

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Build your order

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The Original Iron

£99

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The Touch Iron

£99

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The Wide Iron

£99

Total

Repair

Repair services have to be ordered seperately to other products.

Repair

Repair services have to be ordered seperately to other products.

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Repair Service

Name: Repair Service
Brand: Cloud Nine
SKU: REPAIR-ORIGINAL
Price: 99.00 GBP
Availability: InStock

£99.00

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Out of warranty or encountered accidental damage? Get your style back with our official repair service which is available for Original, Wide and Touch Irons.

Repair Service

Ideal For: Faulty Irons that are out of warranty

Product Type: The Original, Wide and Touch Iron

Warranty: 6 months

Next-day delivery is available on all our products*. Standard Delivery is £4.95 or free on all orders over £60. Your order will typically arrive within 3-4 working days.

Prefer to collect? We offer a Click & Collect service. Check out our delivery page for more info.

Monogramming can be added to eligible products at checkout and has a delivery time of 3-5 working days.

We operate a 45-day full refund policy on all products, excluding monogrammed irons, which can only be returned for a refund if a fault occurs within 45 days of purchase. We ask that any returned products are in a saleable condition and that any free gifts are included.

Monogrammed irons cannot be returned for a refund unless faulty within 45 days.

Read our full Returns Policy.

*Delivery times and charges may change depending on shipping destination and time.
**Available on selected products only.

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Repair Service

Order in the next d hr m sec for free next day delivery

✓

The Original Iron

£99

✓

The Touch Iron

£99

✓

The Wide Iron

£99

Total

Repair Service -

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

45 Day Returns—

Klarna—

Leading 3-year Warranty—

FAQS

Once we receive your iron, it will be repaired and returned to you within 7–10 working days. All repairs come with a complimentary six-month warranty, which will be automatically registered to you.

If your iron cannot be repaired, we will replace it with a like-for-like model.

The £99 covers return postage both ways, all repair costs, and a replacement unit if the product is deemed unrepairable.

All repairs come with a complimentary six-month warranty, which will be automatically registered to you.

For problems within or outside of this warranty period, contact our Customer Experience Team through our Help Centre for advice on next steps.

If your iron cannot be repaired, we will replace it with a like-for-like model.

Wherever possible we aim to replace items on a like-for-like basis. However, in some situations (say, if your product was a limited edition) we may no longer have the item in stock. In this instance, it might be that your replacement is a different coloured product or style.

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Repair Service

Build your order

The Original Iron

The Touch Iron

The Wide Iron

Repair

Repair

Repair Service

Full specification

Repair Service

Delivery & Returns

Repair Service

The Original Iron

The Touch Iron

The Wide Iron

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FAQS

How long does it take?

Does the price include postage costs?

What is the warranty on my repaired hair straightener?

What if my iron cannot be repaired?

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