Returns

Website Returns

If you wish to return a product you have recently purchased from cloudninehair.com, or to view our returns and warranty policy, please click here.

Service & Repairs

We take pride in the quality of our products, so hope that you never experience any problems. However, in the unlikely event that your product develops a fault, we’ll ensure the returns process is as quick and easy as possible.

To visit our service centre, please click here.

Got a Question?
Just get in touch

We're here to help! Simply contact our customer service team for help.

Our office

A2 Hornbeam Square West,
Harrogate
HG2 8PA

Monday

8:45am – 5:15pm

Tuesday

8:45am – 5:15pm

Wednesday

8:45am – 5:15pm

Thursday

8:45am – 5:15pm

Friday

8:45am – 5:15pm

“Service rating : Quick delivery and kept well informed every step of the way.
Product : My favourite straightener to date. Had cloud nine before and opted for the wide this time. Simply love them, so easy to use and great results.”

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