Website Returns

If you wish to return a product you have recently purchased from, or to view our returns and warranty policy, please click here.

Service & Repairs

We take pride in the quality of our products, so hope that you never experience any problems. However, in the unlikely event that your product is accidentally damaged or develops a fault, we’ll ensure the returns process is as quick and easy as possible.

To visit our service centre, please click here.

Got a Question?
Just get in touch

We're here to help! Simply pick up the phone to speak to an expert member of our team or contact us here.

Call us on...

UK 0845 026 7121

International +44 1423 223327

“Have been looking to buy new straighteners for a while normally have Ghd, decided on Cloud nine . Really pleased with them and would definitely recommend them.”


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