45 days - easy returns*
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com, your order is covered by our 45-day return policy, excluding personalised products.
To return your product within 45 days of receipt and receive a full refund, please click here.
We take pride in the quality of our products, so we hope that you never experience any problems. However, in the unlikely event that your product develops a fault, we will ensure the returns process is as quick and easy as possible.
To provide us with the information we need to process your return, please click here.