Delivery

DELIVERY NOTICE FOR THE FESTIVE PERIOD:

Putting yourself or a loved one on Cloud Nine this festive period? With Christmas just around the corner, more people than ever are wanting to achieve their best hair yet.

Our elves are working super hard to get deliveries dispatched on time during this busy period. However, in the unlikely event that they miss a Next Day Delivery slot please be prepared to wait just that little longer to be on hair heaven.

We thank you for your patience,

All our love, Cloud Nine x

UK Delivery

Next-Day Delivery

Mainland UK next-day delivery is FREE on all orders over £60.00. All next business day delivery orders must be placed before 3pm, Monday - Thursday, excluding English Bank Holidays.

Orders placed before 3pm on a Friday will be delivered on the following Monday, orders placed after 3pm will be delivered the following Tuesday. Delivery restrictions may apply for Scottish Highlands, Channel Islands and Northern Ireland.*

Standard Delivery

1-3 working days. Delivery for orders placed for items under a total of £60.00 are charged at £2.95.

Northern Ireland

Please allow 48 hours for delivery in Northern Ireland with postcodes BT.

Special Saturday Delivery

Saturday delivery is available at a cost of £2.95 (on orders over £60), providing the order is placed before 3pm on Friday. Delivery restrictions may apply for Scottish Highlands, Channel Islands and Northern Ireland.*

Bank Holiday restrictions apply to Saturday delivery.

Monogrammed Products

Will be delivered within 72 hours; the above delivery times then apply.


A signature will be required on receipt of your parcel.

*Delivery restrictions include All BT, AB30, 31, 33-38, 41-45, 51-56, 63, DD8-9, DD10, FK8 3, FK17-21, IV4-9, IV63, PH10, 11,13,14, TD15 2, TD21- 25, HS1-9, IV1-3, IV10- 28, 30-32, 36, 40-56, KA27, KA28, KW1-3, KW5-14, KW15, KW16-17, PA20-49, PA62-78, PA80, PA60, PA61, PH17-26, 30-44, 49, 50, ZE1-3 can take up to 3 business days for delivery.

International Delivery

Delivery charges and estimated delivery times outside the UK are as follows:

  • Republic of Ireland: 2-3 days - £12.00

To purchase products with the European 2 pin plug please order from Cloud Nine Europe.

We try our very best to inform our customers of any potential delay. Occasionally, delays can happen, which are often beyond our control. We work hard with our courier to deliver within the times quoted, but we cannot guarantee timely delivery.

Got a Question?
Just get in touch

We're here to help! Simply pick up the phone to speak to an expert member of our team or contact us here.

Call us on...

UK 01423 223327

International +44 1423 223327

Email [email protected]

Our office

A2 Hornbeam Square West,
Harrogate
HG2 8PA

Monday

8:45am – 5:15pm

Tuesday

8:45am – 5:15pm

Wednesday

8:45am – 5:15pm

Thursday

8:45am – 5:15pm

Friday

8:45am – 5:15pm

“Service rating : Great product & efficient website
Product : Quiet & stylish hairdryer”

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