Delivery

UK Delivery

Next-Day Delivery

Mainland UK next-day delivery is FREE on all orders over £60.00. All next business day delivery orders must be placed before 3pm, Monday - Thursday. Orders placed before 3pm on a Friday will be delivered on the following Monday, orders placed after 3pm will be delivered the following Tuesday. Delivery restrictions may apply for Scottish Highlands, Channel Islands and Northern Ireland.*

Standard Delivery

1-3 working days. Delivery for orders placed for items under a total of £60.00 are charged at £2.95.

Northern Ireland

Please allow 48 hours for delivery in Northern Ireland with postcodes BT.

Special Saturday Delivery

Saturday delivery is available at a cost of £2.95, providing the order is placed before 3pm on Friday. Delivery restrictions may apply for Scottish Highlands, Channel Islands and Northern Ireland.*

Bank Holiday restrictions apply to Saturday delivery.

Monogrammed Products

Will be dispatched within 24 hours; the above delivery times then apply.


A signature will be required on receipt of your parcel.

*Delivery restrictions include All BT, AB30, 31, 33-38, 41-45, 51-56, 63, DD8-9, DD10, FK8 3, FK17-21, IV4-9, IV63, PH10, 11,13,14, TD15 2, TD21- 25, HS1-9, IV1-3, IV10- 28, 30-32, 36, 40-56, KA27, KA28, KW1-3, KW5-14, KW15, KW16-17, PA20-49, PA62-78, PA80, PA60, PA61, PH17-26, 30-44, 49, 50, ZE1-3 can take up to 3 business days for delivery.

International Delivery

Delivery charges and estimated delivery times outside the UK are as follows:

  • Republic of Ireland: 2-3 days - £12.00
  • France: 2 ~ 5 days - £16.00 (We have recently been experiencing delays on orders going to France. Please include a French mobile number when placing your order).
  • Rest of Europe: 2 ~ 5 days - £35.00
  • Rest of world: 3 ~ 7 days - £60.00

Please note: For orders shipped outside the EU, duty charges may be applied. If you have any questions about your order, please contact us and one of our Customer Care Team will be in touch to help you as soon as possible.

We try our very best to inform our customers of any potential delay. Occasionally, delays can happen, which are often beyond our control. We work hard with our courier to deliver within the times quoted, but we cannot guarantee timely delivery.

Got a Question?
Just get in touch

We're here to help! Simply pick up the phone to speak to an expert member of our team or contact us here.

Call us on...

UK 01423 223327

International +44 1423 223327

Email info@cloudninehair.com

Monday

8:45am – 5:15pm

Tuesday

8:45am – 5:15pm

Wednesday

8:45am – 5:15pm

Thursday

8:45am – 5:15pm

Friday

8:45am – 5:15pm

Saturday

Closed

Sunday

Closed

(Bank Holiday)

Hours might differ

“Service rating : The service was very quick
Product : It is a fantastic product that my friend recommended to me”

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