Delivery
Next Day Delivery is free on all orders over £60 placed before 8.00pm Monday – Friday*. There is a £2.50 charge for orders under £60.
Standard delivery is free on all orders over £60 – 3-4 working days.
*Delivery times and charges may change depending on shipping destination and time. Read more about Delivery.
Monogrammed Products**
Added at checkout. Personalised and delivered within 3-5 working days. Free on all Midnight Collection irons.
Monogrammed irons cannot be returned for a refund unless faulty within 45 days.
**Applies to selected irons only.
Recycling
We'll recycle your old styling tools for free, whatever the brand, whatever the condition, with the industry’s first styling tool recycling programme. Find out how to recycle with CLOUD NINE.
Returns
45 day full refund policy on all products, restrictions apply to personalised products. Read our full Returns Policy.