Service & Repairs


In the unlikely event that your product has developed a fault, please complete the returns form below. This will ensure we have all the information we need to process your return and reach a speedy solution.

If your Client has a product that has developed a fault, please advise them to complete our customer returns form directly at

Where is the Serial Number?
The Serial Number is a 12-digit code, found next to the 'on/off' switch on your styler Where to find the Serial Number

Please insert your Email Address and Telephone Number. Our Returns team will be in touch within 1 working day.

We have confirmed your product is in Warranty

This product is not in Warranty. Please press send and our customer service team will be in touch within 1 working day.

Got a Question?
Just get in touch

We're here to help! Simply pick up the phone to speak to an expert member of our team or contact us here.

Call us on...

UK 0845 026 7121

International +44 1423 223327

“Service rating : Amazing straighteners, best I have ever owned and really quick delivery, what more could you want!
Product : Fantastic product, definitely worth the money!”


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