Service & Repairs

COMPLETE RETURNS FORM

In the unlikely event that your product has developed a fault, please complete the returns form below. This will ensure we have all the information we need to process your return and reach a speedy solution.

If your Client has a product that has developed a fault, please advise them to complete our customer returns form directly at www.cloudninehair.com/service-centre

Where is the Serial Number?
The Serial Number is a 12-digit code, found next to the 'on/off' switch on your styler Where to find the Serial Number

Please insert your Email Address and Telephone Number. Our Returns team will be in touch within 1 working day.

We have confirmed your product is in Warranty

This product is not in Warranty. Please press send and our customer service team will be in touch within 1 working day.

Got a Question?
Just get in touch

We're here to help! Simply contact our customer service team for help.

Our office

A2 Hornbeam Square West,
Harrogate
HG2 8PA

Monday

8:45am – 5:15pm

Tuesday

8:45am – 5:15pm

Wednesday

8:45am – 5:15pm

Thursday

8:45am – 5:15pm

Friday

8:45am – 5:15pm

“Service rating : Excellent
Product : Oh my Goodness!! Best investment ever!! Why didnt I buy these years ago!! I have ALWAYS struggled to curl my hair- I am a lover of all things beauty but hair curling has always been a nightmare even trying to use ghds! However these are a game changer!!...”

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